Terms and Conditions of Use

Last Updated: 18th February, 2026

Introduction

Welcome to Reputable.bot. By accessing or using our website and services (the "Services"), you agree to proceed on the basis of these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use our Services.

1. Information About Us

Reputable.bot is owned and operated by isAI Tech Ltd ("we", "us", or "our"), a company registered in the United Kingdom, with company number 15700353. These Terms are governed by and construed in accordance with English law. Any disputes arising from the use of Reputable.bot shall be heard in a London court, or dispute resolution service.

2. Nature of Services

Reputable.bot is designed to test chatbot responses against defined criteria and personas.

2.1 Snapshot of Performance

Tests conducted using our Services represent a snapshot in time of a model’s statistical responses. We make no assertion, representation, or warranty that these tests can be replicated in the future. Due to the inherent variability of large language models and AI systems, results may vary.

3. Personas and Psychological Accuracy

3.1 Simulation Only

The Personas used within the Reputable system are designed to simulate human discussions. We cannot and do not guarantee the psychological or behavioural accuracy of any Persona.

3.2 Library Personas

In some cases, specific "Library Personas" have been reviewed by professional psychologists. Where such reviews have taken place, the Library Personas are clearly marked to indicate professional review. This review does not constitute a guarantee of absolute accuracy or predictive capability.

4. Hosting, Security, and Performance

4.1 Hosting Environment

The Reputable.bot system is hosted on the Google Cloud Platform (GCP).

4.2 Security and Performance

isAI Tech Ltd has made reasonable efforts to ensure that the system is well-engineered, secure, and performant. However, no guarantees, express or implied, are offered surrounding the security, uptime, or performance of the system. You acknowledge that the Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications.

5. Limitation of Liability

To the extent permitted by law, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our Services; or
  • Use of or reliance on any content displayed on our Services,

isAI Tech Ltd shall not be liable for any loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill, or reputation; or any indirect or consequential loss or damage.

6. User Obligations

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that breaches any applicable local, national, or international law or regulation.
  • Misuse our system by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorised access to our Services, the server on which our Services are stored, or any server, computer, or database connected to our Services.

7. Changes to Terms

We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Contact Us

If you have any questions about these Terms, please contact us at support@reputable.bot.